Rate Limiting

By default, the API throttles all client requests.

• For Prod environment, each IP is throttled to 20 requests per second max
• for Staging environment, each IP is throttled to 10 requests per second max

Please note that the limit is subject to change without notice.

Integrations code should always check for HTTP response code 429 and 503 (retryable errors).

If the response contains a “retry-after” attribute, then retry the request after that time; otherwise the integration should implement exponential backoff retry logic with limited number of retries.