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Welcome to the Connector for Veeva Vault

Welcome to the Lionbridge Connector for Veeva Vault version 1.0.0. This is the Connector between Veeva Vault and the Clay Tablet Platform, which enables you to manage the translation lifecycle effectively in Veeva Vault.

The Connector is designed to help Veeva Vault users select and send documents for translation using a document translation workflow that can be configured to work the way your organization needs. Facilitating faster and easier translation processes.

1 - Terminology

Amazon AWS Amazon Web Services. A suite of web application products developed and sold by Clay Tablet uses various AWS offerings in order to leverage their infrastructure and build rich, dynamic solutions for its customers, specifically, the Clay Tablet Platform. For details, see
Amazon S3 Amazon Simple Storage Service. For details, see: The Connector and the Clay Tablet Platform use Amazon S3 to provide temporary storage services for the content sent to and from translation.
Amazon SQS Amazon Simple Queue Service. For details, see: The Connector uses Amazon SQS to provide Message Queue Services.
Asset Any content or document being sent for translation, including metadata. Assets are created by the Connector.
CloudBroker Lionbridge’s server application for hosting the Lionbridge Connector for Veeva Vault. As a SaaS (Software as a Service), Veeva Vault does not support installing the Lionbridge Connector or any other external applications on its server. Therefore, the Lionbridge Connector is hosted on the Lionbridge CloudBroker server.
Freeway The name of the Lionbridge translation portal for submitting content to and retrieving content from the Lionbridge translation provider.
FTP Server File Transfer Protocol (FTP) is a standard network protocol used to transfer files from one host to another host over a TCP-based network, such as the Internet. Translation providers may receive and send files for translation using an FTP server.
IaaS Infrastructure as a Service. The Clay Tablet Platform is an IaaS, because it is a hosted platform.
Keys The Connector uses keys to establish a secure, discrete connection between the Connector instance and the Platform.

Very important: Do not use the same account keys on multiple instances, because this is a violation of the License Agreement. Using the same account keys on multiple instances will cause the Connector to behave unexpectedly, which can result in lost translation content, orphaned projects, and inaccurate translation status reports. The Lionbridge Connector team will support technical issues caused by duplicating or incorrectly installing CMS address keys only on a time and materials basis.
Lionbridge The publisher of the Freeway translation portal and a translation provider. Users connect to the Freeway translation portal to submit content to and retrieve content from the Lionbridge translation provider.
Lionbridge Connector for Veeva Vault (Connector) The Connector software that Lionbridge has developed, which plugs into your Veeva Vault installation to provide connectivity to our hosted Platform. In this document it is referred to as the Connector. This is the software you are installing and configuring as you work through this document.
MT Machine translation. The translation provider can be a machine translation service, such as Bing.
Producer CMS or another system that sends content or documents out for translation. In this case, this is your Veeva Vault.
Provider A provider of translation services. The delivery of assets to the provider may be via an FTP server or a TMS connector.
Support Asset Supporting documents and their metadata.  Support assets are not translated by the translation provider, but they provide helpful context for the translator.
TMS Translation management system that the translation provider uses.

2 - About the Content API

The Content API is the easiest, most flexible way to integrate content systems, including content management systems (CMSs) and other content producers, with translation providers and translation technologies.

3 - How the Connector Works with Veeva Vault

The Lionbridge Connector (Connector) is an important part of the Lionbridge translation solution.

The Connector is installed on the Veeva Vault system. Its functionality is displayed to the users as part of Veeva Vault.

Your translation systems architecture might look like the configuration above. It may have additional content systems or translation providers, but the core concepts remain the same.

During implementation, Lionbridge Connector Support works with you and your translation provider to configure and test the other elements of your translation solution.

4 - Using this Guide

Purpose of this guide

This guide describes everything you need to know to install and configure the Lionbridge Connector (“Connector”) for Veeva Vault. It describes the delivery package contents, system requirements, installation instructions, and configuration procedures.

Recommendation: Review the user guide to fully understand the powerful features of the Connector.

Who should use this guide

This guide is intended for Veeva Vault administrators and system integrators.

What you should already know

This document assumes that your company already has an installed instance of Veeva Vault. It assumes that you have a strong working knowledge of Veeva Vault and its features.

If Lionbridge is your company’s translation provider, it assumes that Freeway is already set up for your company.

How to find out more about the Lionbridge Connector for Veeva Vault

For information on using the Lionbridge Connector to send and receive content for translation from Veeva Vault, read the Lionbridge Connector for Veeva Vault User Guide.

Documentation conventions

This guide uses the following conventions:

Convention Description
Bold Highlights screen elements such as buttons, menu items, and fields.
Courier Highlights input, file names, and paths.
Italics Highlights terms for emphasis, variables, or document titles.
> Indicates a menu choice. For example, “Select Admin Tools > Configuration.”

5 - How to Contact Lionbridge Connector Support

How to Contact Lionbridge Connector Support

You can submit a support ticket either:

See also: