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Welcome to the Connector

Welcome to the Lionbridge Connector for SAP Commerce (“Connector”) version 3.0. This is Lionbridge’s connector between SAP Commerce (formerly Hybris) and the Lionbridge Content API Platform.

1 - Terminology

Asset A content item that you manage using SAP Commerce, for example, supported business objects.
Freeway The name of the Lionbridge translation portal for submitting content to and retrieving content from the Lionbridge translation provider.
FTP Server File Transfer Protocol (FTP) is a standard network protocol used to transfer files from one host to another host over a TCP-based network, such as the Internet. Translation providers may receive and send files for translation using an FTP server.
Keys The Connector uses keys to establish a secure, discrete connection between the Connector instance and the Platform.

Very important: Do not copy the CMS address keys to multiple instances, because this is a violation of the License Agreement. Using the same CMS address keys on multiple instances will cause the Lionbridge App or Connector to behave unexpectedly, which can result in lost translation content, orphaned projects, and inaccurate translation status reports. The Lionbridge Connector team will support technical issues caused by duplicating or incorrectly installing CMS address keys only on a time and materials basis.
Lionbridge The publisher of the Freeway translation portal and a translation provider. Users connect to the Freeway translation portal to submit content to and retrieve content from the Lionbridge translation provider.
Lionbridge Connector for SAP Commerce (“Connector”) The connector software that a Lionbridge company, has developed and provides, which plugs into your SAP Commerce installation to provide connectivity to our hosted Platform. In this document it is referred to as the Connector. This is the software you are installing and configuring as you work through this document.
MT Machine translation. The translation provider can be a machine translation service, such as Google Translate.
Producer CMS or another system that sends content or documents out for translation. In this case, this is SAP Commerce.
Provider A provider of translation services. The delivery of assets to the provider may be via an FTP server or a TMS connector.
Support Asset Supporting documents and their metadata.  Support assets are not translated by the translation provider, but they provide helpful context for the translator.
TMS Translation management system that the translation provider uses.

2 - How the Connector Works with SAP Commerce

The Lionbridge Connector (“Connector”) is an important part of the Lionbridge Content API translation solution.

The Connector is installed on your system as an add-in to SAP Commerce. Its functionality is displayed to the users as part of SAP Commerce.

Your translation systems architecture might look like the configuration above. It may have additional content producers or translation providers, but the core concepts remain the same.

During implementation, the Lionbridge Connector team works with you and your translation providers to ensure your connector sends and receives content properly to and from your translation provider via Lionbridge Content API.

3 - Using this Guide

Purpose of this guide

This guide describes everything you need to know to install and configure the Lionbridge Connector (“Connector”) for SAP Commerce. It describes the delivery package contents, system requirements, installation instructions, and configuration procedures.

Recommendation: Review the user guide to fully understand the powerful features of the Connector.

Who should use this guide

This guide is intended for SAP Commerce administrators and system integrators.

What you should already know

This document assumes that your company already has an installed instance of SAP Commerce. It assumes that you have a strong working knowledge of SAP Commerce and its features.

How to find out more about the Lionbridge Connector for SAP Commerce

For information on using the Lionbridge Connector to send and receive content for translation from SAP Commerce, read the Lionbridge Connector for SAP Commerce User Guide.

Documentation conventions

This guide uses the following conventions:

Convention Description
Bold Highlights screen elements such as buttons, menu items, and fields.
Courier Highlights input, file names, and paths.
Italics Highlights terms for emphasis, variables, or document titles.
> Indicates a menu choice. For example, “Select Translation > Translate Asset.”

4 - How to Contact Lionbridge Connector Support

How to Contact Lionbridge Connector Support

You can submit a support ticket either:

See also: