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Before You Install

Before you begin to install the Lionbridge Cartridge (Cartridge) for Salesforce Commerce Cloud, please review the system requirements, described in System Requirements, and perform the following pre-installation procedures:

The Lionbridge Connector Support team will notify you when your Content API account is created. This account uses your Zendesk credentials.

  • Ensure that at least one translation provider is associated with your account.
  • Ensure that you can reference the app, guard, and FormModel scripts.
  • If you are not using the controller-based version of the code, you must import the Sitegenesis Storefront Controller Cartridges. It is not necessary to reference the Sitegenesis Storefront Controller cartridge in the cartridge path.

1 - System Requirements

The Lionbridge Cartridge (Cartridge) for Salesforce Commerce Cloud supports versions 15.5 and higher of Salesforce Commerce Cloud.

The Cartridge runs on the latest versions of Google Chrome, Mozilla Firefox, Apple Safari, and on Microsoft Internet Explorer versions 8 and higher.

The Lionbridge Cartridge for Salesforce Commerce Cloud has no additional hardware or software requirements beyond those of Salesforce Commerce Cloud. For details, refer to the Salesforce Commerce Cloud Infocenter, at (login required).

2 - Set Your System Date and Time Correctly

The Lionbridge Cartridge sends content to and receives content from the Clay Tablet Platform, which is hosted in the Amazon Web Services (AWS) environment. AWS requires any machines that connect to its applications to have the correct system time and date settings.

Important: Before proceeding, ensure that the system date, time, and time zone are set correctly on any systems that will run the Lionbridge Cartridge. If these settings are incorrect, the following error message is displayed: Error. The difference between the request time and the current time is too large.