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Welcome to the Connector

Welcome to the Lionbridge Connector for Adobe Experience Manager

Welcome to the Lionbridge Connector for Adobe Experience Manager (“Connector”). This is the connector between Adobe Experience Manager and the Lionbridge Translation Services. The Connector enables you to automate sending and retrieving content from Adobe Experience Manager, which dramatically reduces the effort required to create, maintain, and publish Web content in multiple languages. If the Connector’s add-on for Lionbridge is enabled, you can automate sending and retrieving content from Adobe Experience Manager directly to and from the Lionbridge Translation Services. The connector supports installation into AEM On Premise (including Adobe Managed Service) and AEM as a Cloud Service (AEMaaCS or “AEM Cloud”).

1 - Terminology

Asset Any content or document being sent for translation, including metadata. Assets are created by the Connector.
Content API Platform The hosted connectivity platform that receives and routes content from content systems, including content management systems (CMSs), to translation providers and back during implementation. The Lionbridge Connector Team configures the Platform based on the number and nature of systems involved in your system architecture.
Freeway The name of the Lionbridge translation portal for submitting content to and retrieving content from the Lionbridge translation provider.
FTP Server File Transfer Protocol (FTP) is a standard network protocol used to transfer files from one host to another host over a TCP-based network, such as the Internet. Translation providers may receive and send files for translation using an FTP server.
Keys The Connector uses keys to establish a secure, discrete connection between the Connector instance and the Platform.
Very important Do not use the same account keys on multiple instances, because this is a violation of the License Agreement. Using the same account keys on multiple instances will cause the Connector to behave unexpectedly, which can result in lost translation content, orphaned projects, and inaccurate translation status reports. The Lionbridge Connector team will support technical issues caused by duplicating or incorrectly installing CMS address keys only on a time and materials basis.**
Lionbridge The publisher of the Freeway translation portal and a translation provider. Users connect to the Freeway translation portal to submit content to and retrieve content from the Lionbridge translation provider.
Lionbridge Connector for Adobe Experience Manager (Connector) The connector software that Clay Tablet Technologies has developed and provides, which plugs into your Adobe Experience Manager installation to provide connectivity to our hosted Platform. In this document it is referred to as the Connector. This is the software you are installing and configuring as you work through this document.
MT Machine translation. The translation provider can be a machine translation service, such as Bing.
Producer CMS or another system that sends content or documents out for translation. In this case, this is your Adobe Experience Manager.
Provider provider of translation services. The delivery of assets to the provider may be via an FTP server or a TMS connector.
Support Asset Supporting documents and their metadata. Support assets are not translated by the translation provider, but they provide helpful context for the translator.
TMS Translation management system that the translation provider uses.

2 - About the Content API Platform

About the Content API Platform

The Content API translation-connectivity platform is the easiest, most flexible way to integrate content systems, including content management systems (CMSs) and other content producers, with translation providers and translation technologies.

Content API Platform is the hosted (IaaS) connectivity platform that receives and routes content from content management systems to translation providers and back, including to Lionbridge via Freeway. During implementation, the Lionbridge Connector Team configures the Platform for your translation solution, based on the translation providers or systems you use.

3 - How the Connector Works with Adobe Experience Manager

The Lionbridge Connector (“Connector”) is an important part of the Content API translation solution.

The Connector is installed on your system as an add-on to Adobe Experience Manager. Its functionality is displayed to the users as part of Adobe Experience Manager.

Your translation systems architecture might look like the configuration above. It may have additional CMSs or translation providers, but the core concepts remain the same. If your translation provider is Lionbridge, it is accessed via Freeway.

During implementation, Lionbridge Connector Support works with you and your translation providers to configure and test the other elements of your translation solution, which are the Content API Platform’s connections to your translation providers' systems.

4 - Using this Guide

Purpose of this guide

This guide describes everything you need to know to install and configure the Lionbridge Connector (“Connector”) for Adobe Experience Manager. It describes the delivery package contents, system requirements, installation instructions, and configuration procedures.

Note: This guide describes using both the Adobe Experience Manager Touch-Optimized UI and the Classic UI. The terminology in this guide is for classic devices, such desktops and laptops, although it is also relevant to mobile devices, such as tablets. For detailed information about the UIs and views, as well as differences in terminology depending on device types, refer to the Adobe Experience Manager documentation, available at http://helpx.adobe.com/marketing-cloud/experience-manager.html?t2.

Recommendation: Review the user guide to fully understand the powerful features of the Connector.

Who should use this guide

This guide is intended for Adobe Experience Manager administrators and system integrators.

What you should already know

This document assumes that your company already has an installed instance of Adobe Experience Manager. It assumes that you have a strong working knowledge of Adobe Experience Manager and its features. If Lionbridge is your company’s translation provider, it assumes that Freeway is already set up for your company.

How to find out more about the Lionbridge Connector for Adobe Experience Manager

For information on using the Lionbridge Connector to send and receive content for translation from Adobe Experience Manager, read the Lionbridge Connector for Adobe Experience Manager User Guide.

To access all Lionbridge Connector for Adobe Experience Manager documentation:
  1. Log into Adobe Experience Manager.

  2. Do one of the following:

    • In the Touch-Optimized UI of Adobe Experience Manager, click the Tools icon and then click Lionbridge Connector in the Adobe Experience Manager rail. (This opens the Connector in a new browser tab.)
    • In the Classic UI of Adobe Experience Manager, scroll down and click Lionbridge Connector in the right pane.
    • In your Web browser, navigate to /content/ctctranslation/status.html on your Adobe Experience Manager instance.
  3. In the Lionbridge Connector rail, click Admin Tools.

    • This displays the Admin Tools menu options.
  4. Click Help.

    • A new Web page opens, displaying links to the Lionbridge Connector for Adobe Experience Manager documentation.
Documentation conventions

This guide uses the following conventions:

Convention Description
Bold Highlights screen elements such as buttons, menu items, and fields.
Courier Highlights input, file names, and paths.
Italics Highlights terms for emphasis, variables, or document titles.
> Indicates a menu choice. For example, Select Admin Tools > Configuration.

5 - How to Contact Lionbridge Connector Support

How to Contact Lionbridge Connector Support



You can submit a support ticket either:

See also: