Email Notifications for Stuck Jobs

The connector can be configured to send a stuck job notification when a job is sent for translation.

To configure the stuck job notification:

  1. Set the CAPI Job creation time + Delay Threshold hours = Time to send email.
  2. Set Delay threshold hours on Configuration page.
  3. Send a job that will be stuck at ‘sent out’ or ‘In translation’ status.
  4. When job is stuck at ‘sent out’ or ‘In translation’ status, wait for email.